In today’s workplace, “Managing Up” has become an important skill to utilize so that you are seen as a valuable asset. The term “Managing Up” is the process of intentionally working with your manager to obtain the best possible results for you, your manager and your organization. As I work with my coaching clients we strategize ways that they can “Manage Up” so their importance is recognized within their organization.
Here are 7 musts that will help you “Manage Up”:
1. Create solid working relationship with your manager. What is your communication strategy? Will it be face to face, email, phone? How often? What will the agenda be and who sets it? What happens if a meeting gets cancelled? What updates or touch points should be built into projects?
2. Understand your manager’s management style. Is your manager “big picture” or do they want the details? How does your manager manage under pressure? Know your manager’s strengths and weaknesses – how can you compliment and support them?
3. Know exactly what is expected of you and your performance. What will be measured and how it will it be measured? What are the top priorities to spend your time on? What are the timelines?
4. No surprises. Be sure your manager is informed. Let them hear bad news or good news from you first. Give a “heads up” if there is a potential problem – even if it does not materialize.
5. Jump in when needed. Pay attention to what your manager is up against. Is there a way that you can lend a hand and help out? Make it easy for your manager to delegate.
6. Ask for feedback. Know if you are on track. Proactively ask for feedback if you do not get it.
A simple three question tool is:
1. What should I do more of?
2. What should I do less of?
3. What should I continue to do?
7. Deliver. Focus your efforts to exceed expectations.
What other ways do you “Manage Up”?