Communication is the act of transferring information from one place to another. But in reality, it’s complex and one of the most important skills for a manager. Good communication provides information needed by employees to accomplish their work and it fosters engagement, trust and commitment. As a manager, being able to clearly and succinctly describe your vision and what you want done is extremely important for employee engagement and productivity.
At the conclusion of this course, you should have:
• An understanding of the impact of poor communication
• Skills to enhance your communication
• An understanding of the focuaaws listening approach
Duration – 15 minutes